{"id":1996,"date":"2026-04-27T14:41:27","date_gmt":"2026-04-27T12:41:27","guid":{"rendered":"https:\/\/certipower.be\/kennisbank\/individual-billing-per-apartment-how-does-it-work-technically-and-administratively\/"},"modified":"2026-10-07T21:16:35","modified_gmt":"2026-10-07T19:16:35","slug":"individual-billing-per-apartment-how-does-it-work-technically-and-administratively","status":"publish","type":"kennisbank","link":"https:\/\/certipower.be\/en\/kennisbank\/individual-billing-per-apartment-how-does-it-work-technically-and-administratively\/","title":{"rendered":"Individual billing per apartment: how does it work technically and administratively?"},"content":{"rendered":"
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With collective charging infrastructure in an apartment building, individual billing per user is not a luxury, but a necessity.<\/p>\n

Here is how to set it up correctly, both technically and administratively.<\/p>\n

The technical basis: metering per charging point or per user?<\/h2>\n
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Per user<\/span>Via RFID or app<\/strong>Each resident gets a personal RFID card or app. The system records who charges, at any charger.<\/span>Standard in modern installations<\/span><\/div>\n
Per charging point<\/span>Meter in the charger<\/strong>Each charging point is linked to one resident. Simple, but it does not work if several residents use the same charger.<\/span><\/div>\n<\/div>\n

Most residences choose metering per user. An added benefit: visitors can get temporary access through a guest card, at an adjusted rate.<\/p>\n

The administration: three possible billing flows<\/h2>\n
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01<\/div>\n
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Direct billing by the management platform<\/h3>\n

Residents pay the charge point operator directly, for example through My.Certipower, based on their consumption. The co-ownership is not in between. The property manager analyses the electricity cost and sets the selling price for the electricity.<\/p>\n

Key takeaway:<\/strong> the property manager has no administrative burden and can follow everything.<\/div>\n<\/div>\n<\/div>\n
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02<\/div>\n
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Billing through the co-ownership<\/h3>\n

The management platform supplies monthly overviews to the property manager, who includes them in the regular statement of common costs.<\/p>\n

Key takeaway:<\/strong> a bit more work, but the co-ownership keeps an overview.<\/div>\n<\/div>\n<\/div>\n
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03<\/div>\n
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Prepaid<\/h3>\n

The resident tops up their account in advance. Consumption is deducted from it.<\/p>\n

Key takeaway:<\/strong> especially useful in residences with tenants, where direct debit is administratively harder.<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Want to see how that works in practice?<\/strong>We show you live how a building with 22 charging points handles its monthly billing, without the property manager\u2019s involvement.<\/span><\/div>\n
Request a demo<\/a><\/div>\n<\/div>\n

The rate: what do you charge, and how?<\/h2>\n

Work with an all-in rate per kWh, made up of three parts:<\/p>\n

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Part 1<\/span>Energy cost<\/strong>The co-ownership\u2019s actual supplier price, or a fixed rate with annual indexation.<\/span><\/div>\n
Part 2<\/span>Grid and platform cost<\/strong>Included in the kWh price. Charging residents a separate capacity surcharge or management fee is not allowed.<\/span><\/div>\n
Part 3<\/span>Charger contribution<\/strong>If the resident did not pay for the device. Agree upfront whether it is a one-off or spread.<\/span><\/div>\n<\/div>\n
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Transparency is key. Write down the build-up of the price per kWh once at the start, and state the consumption, applied rate and period on every statement.<\/p>\n<\/div>\n

What matters for tax<\/h2>\n

For co-ownerships registered for VAT, which is rare, direct billing to residents avoids VAT complications. In ordinary co-ownerships, consumption is recharged without VAT based on the co-ownership\u2019s own supplier price. Residents reimbursing the co-ownership is simply a recharge, not a commercial activity.<\/p>\n

Three classic mistakes<\/h2>\n
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Mistake 1<\/span>Retyping charging data manually<\/strong>Errors guaranteed.<\/span><\/div>\n
Mistake 2<\/span>No rate indexation<\/strong>After 3 years, residents pay 30% too little or too much.<\/span><\/div>\n
Mistake 3<\/span>No arrangement for guests<\/strong>Visitors charge for free, at the community\u2019s expense.<\/span><\/div>\n<\/div>\n

What we recommend<\/h2>\n

Choose a platform that automates the whole chain: metering, billing and direct debit, with an annual rate review and transparent billing rules. From five active users onwards, manual work in this chain is not an option.<\/p>\n

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Install<\/strong>Shared infrastructure in the car park, with charging points per resident.<\/span><\/div>\n
Measure<\/strong>Consumption per resident via RFID, without estimates.<\/span><\/div>\n
Individual billing<\/strong>Each resident pays for their own consumption. The property manager has no administrative work.<\/span><\/div>\n
My.Certipower<\/strong>Overview per charging point and per resident, for property manager and co-owners.<\/span><\/div>\n<\/div>\n

Read also who pays for charging infrastructure in a co-ownership?<\/a> and the decision process in a co-ownership<\/a>. How several charging points share one connection: load balancing: what and why?<\/a> Our approach is under real estate and HOA solutions<\/a>.<\/p>\n

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Live demo of My.Certipower<\/div>\n

Individual billing without work for the property manager?<\/p>\n

We show you how a building with 22 charging points handles its monthly billing.<\/p>\n