{"id":2052,"date":"2026-04-27T14:41:27","date_gmt":"2026-04-27T12:41:27","guid":{"rendered":"https:\/\/certipower.be\/kennisbank\/drafting-an-internal-charging-policy-8-questions-you-must-answer-in-advance\/"},"modified":"2026-10-07T21:16:31","modified_gmt":"2026-10-07T19:16:31","slug":"drafting-an-internal-charging-policy-8-questions-you-must-answer-in-advance","status":"publish","type":"kennisbank","link":"https:\/\/certipower.be\/en\/kennisbank\/drafting-an-internal-charging-policy-8-questions-you-must-answer-in-advance\/","title":{"rendered":"Drafting an internal charging policy: 8 questions to answer upfront"},"content":{"rendered":"<div class=\"cpk\">\n<p class=\"cpk-lead\">A good charging policy does not need to be a thick document. It does need to settle upfront what would otherwise lead to discussion later.<\/p>\n<p>If you only set rules when the first employee comes with a question, you decide case by case. What you allow one employee becomes the standard for the next. So answer these eight questions before the first charger is installed.<\/p>\n<div class=\"cpk-callout\">\n<p>You write a charging policy once. Without one, you have the same discussion with every employee separately.<\/p>\n<\/div>\n<h2>Who gets what?<\/h2>\n<div class=\"cpk-qs\">\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">01<\/div>\n<div class=\"cpk-q-body\">\n<h3>Who gets a home charger?<\/h3>\n<p>Everyone with an electric company car, or only employees who structurally drive more than a certain number of kilometres per year?<\/p>\n<div class=\"cpk-q-do\"><strong>How to approach it:<\/strong> a threshold of around 15,000 km per year prevents expensive infrastructure at employees who barely use it.<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">02<\/div>\n<div class=\"cpk-q-body\">\n<h3>What if the employee has no driveway?<\/h3>\n<p>Which alternatives do you offer: a parking space with a charger at the office, a mobility budget for public charging, or a higher limit on the charging card?<\/p>\n<div class=\"cpk-q-do\"><strong>How to approach it:<\/strong> set the rule before the first case comes up.<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">03<\/div>\n<div class=\"cpk-q-body\">\n<h3>Who chooses the charger type?<\/h3>\n<p>Free choice, and with what budget? Or standardised within one set of brands? Free choice is employee-friendly, but makes maintenance and monitoring more expensive. Read also why <a href=\"https:\/\/certipower.be\/en\/kennisbank\/ocpp-and-interoperability-why-brand-independence-matters\/\">brand independence through OCPP<\/a> matters.<\/p>\n<div class=\"cpk-q-do\"><strong>Key takeaway:<\/strong> every extra brand or type makes management and follow-up more complex.<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">04<\/div>\n<div class=\"cpk-q-body\">\n<h3>Who pays for the installation?<\/h3>\n<p>By default, the employer. But what about extra work: upgrading the circuit, running a cable through the garden, a second charger for the private car?<\/p>\n<div class=\"cpk-q-do\"><strong>How to approach it:<\/strong> set a maximum amount. Anything above it is paid by the employee.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-cta-mini\">\n<div class=\"cpk-cta-mini-txt\"><strong>No answer yet to one of these questions?<\/strong><span>We go through them with you and turn them into a workable policy.<\/span><\/div>\n<div class=\"cpk-cta-mini-act\"><a class=\"cpk-btn cpk-btn-primary cpk-btn-arrow\" href=\"https:\/\/certipower.be\/en\/schedule-a-call\/\">Have your policy reviewed<\/a><\/div>\n<\/div>\n<h2>Who pays, who sees the data, who do you call?<\/h2>\n<div class=\"cpk-qs\">\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">05<\/div>\n<div class=\"cpk-q-body\">\n<h3>How is business consumption reimbursed?<\/h3>\n<p>A fixed rate per kWh or the employee\u2019s actual supplier price? Both are possible. The trade-off is explained in our article on <a href=\"https:\/\/certipower.be\/en\/kennisbank\/mileage-allowance-versus-actual-charging-costs\/\">reimbursing at the CREG rate or the actual energy rate<\/a>.<\/p>\n<div class=\"cpk-q-do\"><strong>Key takeaway:<\/strong> making one choice prevents fifty individual discussions.<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">06<\/div>\n<div class=\"cpk-q-body\">\n<h3>What happens when the employee leaves?<\/h3>\n<p>Does the charger stay and is it taken over at residual value? Is it removed at the employer\u2019s expense? Or does the employee buy it out?<\/p>\n<div class=\"cpk-q-do\"><strong>Key takeaway:<\/strong> this is the clause missing from 80% of car policies.<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">07<\/div>\n<div class=\"cpk-q-body\">\n<h3>Who has access to the data?<\/h3>\n<p>HR sees the kWh per employee. But does HR also see charging times, frequency or charging patterns on the road?<\/p>\n<div class=\"cpk-q-do\"><strong>How to approach it:<\/strong> privacy by design. Define what is consulted, and by whom.<\/div>\n<\/div>\n<\/div>\n<div class=\"cpk-q\">\n<div class=\"cpk-q-nr\">08<\/div>\n<div class=\"cpk-q-body\">\n<h3>Who handles a malfunction?<\/h3>\n<p>Does the employee call the installer directly, or does it go through fleet or HR?<\/p>\n<div class=\"cpk-q-do\"><strong>Key takeaway:<\/strong> a single point of contact, typically the charge point management platform, saves dozens of emails per month.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2>From eight answers to one document<\/h2>\n<p>Two to three pages are enough. What matters is that the policy holds up legally when someone leaves or disputes a rule.<\/p>\n<ol class=\"cpk-steps\">\n<li><strong>Answer the eight questions<\/strong>One choice per question, without exceptions per employee.<\/li>\n<li><strong>Write it down in two to three pages<\/strong>Short enough to be read, concrete enough to settle discussions.<\/li>\n<li><strong>Have it signed as an appendix<\/strong>To the car policy or the work regulations, so the rules hold up when someone leaves or disputes them.<\/li>\n<\/ol>\n<p>Planning the full switch to an electric fleet? This policy fits into <a href=\"https:\/\/certipower.be\/en\/kennisbank\/ev-fleet-transition-a-12-month-roadmap-for-hr-and-facility\/\">the 12-month roadmap for HR and facility<\/a>.<\/p>\n<h2>One contract, one invoice<\/h2>\n<p>A charging policy is only as strong as what is actually measured and billed. Certipower installs, measures, manages and bills, in one monthly invoice to the employer.<\/p>\n<div class=\"cpk-feats\">\n<div class=\"cpk-feat cpk-ic-plug\"><strong>Install<\/strong><span>At the employee\u2019s home, on the company site and on the road.<\/span><\/div>\n<div class=\"cpk-feat cpk-ic-meter\"><strong>Measure<\/strong><span>Consumption per user and per location, without estimates.<\/span><\/div>\n<div class=\"cpk-feat cpk-ic-bill\"><strong>Split billing<\/strong><span>Your employee pays nothing upfront and submits no receipts. <a href=\"https:\/\/certipower.be\/en\/services\/split-billing\/\">How split billing works<\/a><\/span><\/div>\n<div class=\"cpk-feat cpk-ic-chart\"><strong>My.Certipower<\/strong><span>Consumption and costs per user and per location, without Excel.<\/span><\/div>\n<\/div>\n<p>The tax side is covered in <a href=\"https:\/\/certipower.be\/en\/kennisbank\/reimbursement-of-employee-charging-costs\/\">reimbursement of employee charging costs<\/a> and <a href=\"https:\/\/certipower.be\/en\/kennisbank\/electric-driving-and-taxation-2026\/\">electric driving and taxation 2026<\/a>. Our full approach is under <a href=\"https:\/\/certipower.be\/en\/solutions\/fleet-hr\/\">Fleet and HR solutions<\/a>.<\/p>\n<div class=\"cpk-cta\">\n<div class=\"cpk-eyebrow\">No obligation, before the first charger<\/div>\n<p class=\"cpk-cta-title\">A charging policy that holds up?<\/p>\n<p>We go through the eight questions with you and help you build a policy tailored to your company.<\/p>\n<ul class=\"cpk-checks\">\n<li>The eight questions applied to your fleet<\/li>\n<li>Clear rules for reimbursement and departure<\/li>\n<li>A proposal with costs and savings in euros<\/li>\n<\/ul>\n<div class=\"cpk-cta-actions\"><a class=\"cpk-btn cpk-btn-primary cpk-btn-arrow\" href=\"https:\/\/certipower.be\/en\/schedule-a-call\/\">Schedule a call<\/a><a class=\"cpk-btn cpk-btn-ghost cpk-btn-tel\" href=\"tel:+3251153015\">+32 51 15 30 15<\/a><\/div>\n<div class=\"cpk-cta-alt\">Prefer email? <a href=\"mailto:sales@certipower.be\">sales@certipower.be<\/a><\/div>\n<div class=\"cpk-proof\">\n<div><strong>6.000+<\/strong><span>charging points<\/span><\/div>\n<div><strong>98%<\/strong><span>customer satisfaction<\/span><\/div>\n<div><strong>7\/7<\/strong><span>support<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A good charging policy prevents 50 individual discussions. The eight key questions HR and fleet managers need to answer upfront.<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"slim_seo":{"title":"Internal charging policy: 8 questions | Certipower","description":"A good charging policy prevents 50 individual discussions. 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